NAM/CAR/SAM Quality Assurance Workshop, Port of Spain, Trinidad and Tobago, 26 to 30 November 2001

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Day 1, 26 November 2001
• Description of Workshop Activities - Mark Rios, Air Traffic Management Officer, ICAO NACC Regional Office (PPS)
• Time Management - Gustavo De León, Regional Officer, Air Traffic Management and Search and Rescue, ICAO NACC Regional Office (PPS)
• Communications - Mark Rios, Air Traffic Management Officer, ICAO NACC Regional Office (PPS)
• CAR/SAM Regional Guidance Material on Air Traffic Services Quality Assurance Programmes - Gustavo De León, Regional Officer, Air Traffic Management and Search and Rescue, ICAO NACC Regional Office (PPS)
• ATS Incidents Reporting and Investigation Teams - Rick Backer, Federal Aviation Administration (PPS)

Day 2, 27 November 2001
• CAR/SAM Regional Guidance Material on Air Traffic Services Quality Assurance Programmes - Gustavo De León, Regional Officer, Air Traffic Management and Search and Rescue, ICAO NACC Regional Office (PPS)
• ATS Evaluation Programs - Rick Backer, Federal Aviation Administration (PPS)
• Post Evaluation Critique - Federal Aviation Administration
• Evaluation Notification - Federal Aviation Administration
• KATY FE Report - Federal Aviation Administration

Day 3, 28 November 2001
• CAR/SAM Regional Guidance Material on Air Traffic Services Quality Assurance Programmes - Mark Rios, Air Traffic Management Officer, ICAO NACC Regional Office (PPS)

Day 4, 29 November 2001
• CAR/SAM Regional Guidance Material on Air Traffic Services Quality Assurance Programmes - Gustavo De León, Regional Officer, Air Traffic Management and Search and Rescue, ICAO NACC Regional Office (PPS)

Day 5, 30 November 2001
• Summary and Conclusions of Workshop Concepts - Gustavo De León, Regional Officer, Air Traffic Management and Search and Rescue, ICAO NACC Regional Office (PPS)